Caroline Lovett

Caroline Lovett is an experienced HR professional with a strong background in leadership and service delivery across various organizations. Currently serving as the Global Head of People Advisory at BSI since December 2018, Caroline has previously held significant roles such as EMEA HR Shared Services Manager at BSI and Head of Service Delivery at Travis Perkins plc. With a history of managing large teams and improving service efficiency, Caroline has successfully led HR initiatives at Santander UK as an HR Shared Service Manager and at Deloitte UK as a Senior HR Assistant. Caroline's extensive career includes key positions at Accenture Services, where notable achievements include reducing costs and improving service delivery. Additional experiences span roles in business travel consulting and retail sales administration, showcasing a diverse skill set developed over decades in customer-focused environments.