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Ryan Dynes

Group CRM Business Excellence Lead

Ryan Dynes currently serves as the Group CRM Business Excellence Lead at BSI, a position held since January 2023, focusing on driving the adoption of enterprise best practices across CRM systems to enhance user experience and data integrity. Prior to this role, Ryan was the Sales Process & Performance Improvement Manager at 505 Games from July 2022 to January 2023, and held various positions at BSI from October 2017, including 1st Party Associate Manager and Business Development Manager in different sectors. Additionally, Ryan has experience as a Client Relationship Manager at Waitrose and started as a Customer Service Assistant. Academic qualifications include a Bachelor of Science with First Class Honours in Geography from the University of Brighton, obtained between 2014 and 2017.

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