Franka van Steenderen

Franka van Steenderen is a telecom engineer at BSU since September 2018, where also served as Binnendienst Accountmanager. Previously, Franka worked at BSU Connect as Binnendienst Accountmanager from September 2018 to January 2020. Prior to that, experience includes Binnendienst Relatiebeheer at Wiltec BV from February 2017 to September 2018 and an extensive 20-year tenure at KPN from December 1996 to February 2017 in various roles, including Service-expert KPN ÉÉN, where significant contributions were made to the KPN ÉÉN service organization and the implementation of chat support on the KPN website. Other positions at KPN involved sales support and after-sales services, focusing on customer interaction and issue resolution.