Jessica Davis is a seasoned market research and customer insights professional with over 20 years of experience. They began their career at The University of Texas at Austin as a Research Coordinator and later contributed to various organizations, including Express Scripts and Amazon, where they drove customer experience strategies leading to significant revenue growth. Jessica currently serves as a Senior Researcher at Baylor Scott & White Health, managing surveys to enhance healthcare experiences through customer feedback. They hold a BA in Psychology from The University of Texas at Austin.
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