Ailbhe M. has a diverse work experience spanning multiple industries and roles. Ailbhe started their career as a Consultant at Genesis Marketing & Communications Limited, where they conducted market research and developed strategies for clients. Ailbhe then joined Vodafone, initially working as a Project Manager for the Vodafone Ireland Foundation before transitioning to Product/Propositions and Marketing Management and later becoming a Product Manager. In these roles, they focused on developing and managing products to support Vodafone's transition to a Total Communications provider. Ailbhe also worked at Microsoft as a Channel Execution Manager, where they ensured the successful delivery of Microsoft Advertising products and services. Ailbhe'sresponsibilities included optimizing channel performance, monitoring people and processes, and collaborating with the leadership team. Prior to their current position, Ailbhe worked at Dublin Bus as a Project Manager, overseeing the digital transformation of the organization. Currently, they serve as the Head of Unified Communications & Contact Propositions at BT Ireland.
Ailbhe M. has a diverse education history that includes both academic degrees and professional certifications. In 2003, they began their undergraduate studies at Technological University Dublin, where they pursued a degree in Business Studies and Marketing Management. Ailbhe successfully completed their studies and obtained an Honours BA in 2007.
After a few years in the workforce, Ailbhe decided to further their education in the field of marketing. In 2010, they enrolled in the UCD Michael Smurfit Graduate Business School for an MSc in Marketing Practice. Ailbhe dedicated a year to their studies and successfully completed their degree in 2011.
Continuing their professional development, Ailbhe pursued certifications relevant to their career. In 2015, they obtained a Professional Diploma in Digital Marketing from the Digital Marketing Institute. This certification expanded their knowledge and skills in the ever-evolving field of digital marketing.
In 2019, Ailbhe sought additional professional development opportunities and completed a Certified Project Management Diploma from the Institute of Project Management. This diploma equipped their with practical skills and knowledge in project management, complementing their existing expertise in marketing.
Ailbhe also obtained various certifications to enhance their skillset. In 2019, they completed the course "Writing a Business Case" at LinkedIn. In the same year, they also achieved certification in "Create a Go-To-Market Plan" from LinkedIn.
These educational experiences and certifications highlight Ailbhe M.'s commitment to continuous learning and professional growth.
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BT Ireland
BT Ireland is one of Ireland’s leading communications services providers with over 650 employees. Through our unique combination of global and domestic capabilities, we deliver integrated and secure communications and IT services to indigenous and multinational companies. These include contact centre solutions, data centre and managed services delivery, network, security, cloud, communications, and collaboration solutions. In addition, our Wholesale business serves the needs of other service providers, both local operators and global carriers. We’re Europe’s largest telecoms services wholesaler by revenue and market share, and the second largest fixed line wholesaler in Ireland, serving over 50 operators. Our portfolio is a powerful combination of data networking connectivity, carrier voice, data centre, next-gen fibre broadband and line rental reseller services. Communications can be a complex business and to help our Wholesale customers optimise their network and their business we offer flexible managed services to support them every step of the way. BT Ireland is committed to being a responsible business leader and have been certified with the Business Working Responsibly Mark, following an independent audit by the National Standards Authority of Ireland and Business in the Community Ireland. As part of our responsible business leadership, we organise the annual BT Young Scientist & Technology Exhibition. We have been voted a Healthy Place to Work by our employees for five consecutive years. Our relentless focus on Customer Experience has been recognised, and we’re proud to win Best Culture in Customer Experience trophy at the World Series Customer Centricity Awards, and recognised as Trailblazer in CX by Deep Insight as part of their Excellence in CX Awards. These awards reflect the efforts of all the teams within BT Ireland who make it their purpose to deliver a standout customer experience.
