Jimmy Lam

Jimmy Lam is a skilled Technical Support Specialist at BT Partners, specializing in Sage Intacct since July 2023. Prior to this role, Jimmy held various positions at Community Health Center Network from February 2020 to July 2023, including Utilization Management Coordinator III, II, and I, where responsibilities included coordinating inpatient authorization requests and supporting medical staff in the denial letter process. At Clover Health, as Operations Coordinator from May 2018 to September 2019, Jimmy demonstrated problem-solving skills by developing workaround guidelines for programming issues and managing claims efficiently. Earlier experience includes serving as a Community Instructor at Gatepath, focusing on vocational mentoring, and as an Activities Assistant at Baywood Court Retirement Community, managing a large volunteer database and coordinating events. Jimmy earned a Bachelor of Science degree in Therapeutic Recreation from California State University - East Bay in 2014.