Shirlayne Dunwoodie

Shirlayne Dunwoodie has over 20 years of experience in various roles at BT and BT Wholesale. Shirlayne is currently the Director of Specialist Sales, Contract Management and All IP Programme at BT Wholesale, where they lead the Specialist Sales team and manages the post-sale contract management for complex contracts.

Prior to their current position, Shirlayne has held several leadership roles at BT, including Regional Sales Director for UK, Director of Contract and Business Management for Healthcare and Life Sciences, Director of Data Management, Head of Managed Services, and Senior Business Director for Industrial and Infrastructure Sector and Retail Sector.

Throughout their career, they have been responsible for revenue and margin growth, defining new propositions, driving efficiency and operational effectiveness, and building strong customer relationships. Shirlayne has also played a key role in sales programs, product management, and network strategy.

Shirlayne'sextensive experience and expertise make their a valuable asset in driving business growth and delivering excellent services to customers.

Shirlayne Dunwoodie's education history is as follows:

Shirlayne completed a Bachelor of Arts (BA) in Engineering Science at the University of Oxford from 1992 to 1995. Shirlayne then pursued further studies at the same institution and obtained a Master of Arts (MA) in Engineering Science from 1995 to 1996.

In 2002, they attended London Metropolitan University and obtained a Certificate in Marketing (CIM), specializing in Marketing, which they completed in 2004. Later, in 2005 to 2007, they enrolled at the Cambridge Professional Academy and obtained another Certificate in Marketing (CIM) with a focus on Marketing.

In 2022, they undertook short courses at thePower and Harvard Business Publishing. At thePower, they pursued Business Administration and Management studies. At Harvard Business Publishing, they completed a course in Negotiation.

In addition to their formal education, Shirlayne has also obtained various certifications. Shirlayne became a Chartered Engineer through the Institution of Engineering and Technology (IET) in June 1998. In June 2008, they became a Chartered Marketer through the CIM | The Chartered Institute of Marketing.

Shirlayne has also completed several advanced practitioner certifications. In February 2020, they obtained an Advanced Practitioner certification from the World Commerce & Contracting organization. Shirlayne also holds an IACCM Advanced Practitioner (CCMAP) certification from the International Association for Contract and Commercial Management (IACCM), obtained in February 2020.

Most recently, Shirlayne completed several certifications in December 2022, including Harvard Digital Intelligence, Harvard Negotiation, and Harvard Time Management, all from Harvard Business Publishing. Additionally, in January 2023, they obtained a certification from ThePower Business School, called The Power Business School.

Overall, Shirlayne Dunwoodie has a diverse educational background encompassing degrees in Engineering Science, certifications in Marketing, and various professional development courses and certifications in business, negotiation, and contract management.