Dhirendra Singh

Dhirendra Singh has extensive experience in operations and client services within the telecommunications sector, having held key leadership positions at BT and Orange Business Services. As Head of Operations for the Post Sales Indirect Channel in the AMEA region at BT, Dhirendra Singh was responsible for service management, contract performance, and partner relationships. In a prior role, Dhirendra Singh led a team of Client Service Managers in Malaysia, focusing on enhancing service strategy and customer satisfaction across APAC. Dhirendra Singh's career also includes roles at Bharti Airtel Limited, specializing in network operations, and at Avaya GlobalConnect in contact center communications. Dhirendra Singh holds a Master's degree in Development Economics and International Development from the University of Lucknow and is ITIL certified.