Dhirendra Singh is an experienced professional with over 15 years at BT, currently serving as Head of Operations for the Post Sales Indirect Channel in the AMEA region. Responsibilities include managing service, project, contract management, and financial performance for Channel Partners, while also focusing on customer relationship development and satisfaction. Previously, Dhirendra held various leadership positions at BT, including Head of Client Services for South East Asia and Global Service Director, overseeing service operations for key global clients in the banking and financial sectors. Prior roles include serving as a Service Manager and Technical roles at companies like Orange Business Services, Bharti Airtel Limited, and Avaya GlobalConnect. Dhirendra holds a Master’s degree in Development Economics from the University of Lucknow and an ITIL Foundation certification.
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