Francesca Brooking is a Senior Product Designer specializing in Conversational AI & Messaging at BT Group. With a Bachelor of Arts (BA) in Graphic and Communication Design from the University of Leeds, Francesca has previously held roles including Product Designer at BT Group and Media Specialist at Bentley Motors Ltd, where they developed a unified visual identity for training materials. Francesca's career began with experiences as a Teaching Assistant Volunteer and an Internal Communications Intern at Lendlease. Passionate about Generative AI, Francesca is committed to creating user-friendly and innovative design experiences.
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