Jiten Mistry is a Digital Transformation Specialist at BT, where responsibilities include identifying cost-saving opportunities and leading significant projects such as the successful global rollout of Salesforce Field Service Lightning. With experience as a Service Strategy Consultant and in Data & Analytics, Jiten has contributed to COVID-19 productivity reporting and the development of a strategic Data & AI roadmap. Previous roles include administration and marketing at Leicester Motors Ltd, headhunting at Sanctuary Graduates, and leadership as President of the Warwick Hindu Society. Jiten holds a Master of Engineering in Computer Science from the University of Warwick and has a strong background in customer service, tutoring, and event management.