Karl Dwyer is a senior manager in service transformation with 18 years of experience in technology and software development sectors. Currently serving as a Learning Specialist in Business Change at BT Group, they have previously held diverse roles, including Corporate Account Manager and Systems Support at BT Business. They are passionate about leveraging learning technologies to drive business outcomes, foster continuous improvement, and provide consultancy that enables organizational success. Karl's expertise encompasses sales, service, and learning & development, showcasing a versatile skill set aimed at delivering meaningful change.
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