Lena Janack

Head Of Consumer Data Science at BT

Lena Janack currently serves as the Head of Consumer Data Science at BT, leading a chapter that includes three teams focused on Data Visualisation/self-serve, Plusnet Analytics, and Data Science within EE Consumer Marketing since October 2021. Prior to this role, Lena held several key positions at Centrica from January 2011 to October 2021, including Head of Product and Engagement - Data Science and Business Transformation Lead. Additionally, Lena served as Business Improvement Manager at the Royal Bank of Scotland Business from July 2006 to January 2011, and earlier roles included Lean Six Sigma Black Belt and Asset Manager at GE from 1999 to 2006, as well as Asset Manager at Schroders from 1997 to 1999. Lena holds a BA (Hons) in Marketing from Solent University, obtained between 1993 and 1996.

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