Marc Furman has over 13 years of experience in the Global Telco service environment and currently serves as the Client Services Director for the Benelux customer base at BT Global Services. In previous roles, including Head of Benelux & France Service Delivery and Manager Delivery Management Benelux, Marc focused on operational excellence, customer relationships, and cost transformation. Marc holds a Master’s Degree in Social Cultural Sciences from Vrije Universiteit Amsterdam and a Master’s Degree in Economics & Linguistics from Hogeschool Holland. Marc's expertise encompasses customer focus, leadership, and stakeholder management.
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