Gustavo M.

Gustavo M. is a seasoned UX Writer with extensive experience in digital content creation and user experience design. Currently serving as a Senior UX Writer at BTG Pactual since January 2022, responsibilities include crafting content for various trading and financial applications. Previous roles include Senior UX Writer and Conversational Designer at Octadesk, where Gustavo focused on language guides and brand voice consistency, and at Bradesco Seguros, contributing to WhatsApp Bot and customer service chatbots. Freelance work involved digital campaigns and social media content, and earlier positions covered various roles in agencies specializing in creative writing, planning, and promotional campaigns for notable clients. Gustavo holds multiple degrees in Communication and User Experience, demonstrating a strong educational background in both journalism and UX design.