Jonna McConaughy is an experienced customer success professional currently serving as a Customer Success Manager at Sware since January 2024. Prior roles include Global Director of Customer Success and Senior Customer Success Manager at Dot Compliance from July 2021 to November 2023. Jonna held various positions at Enviance, a Cority company, from July 2010 to July 2021, including Customer Advocate and Customer Success Manager. Prior experience also includes working as a Product Manager at Intelex Technologies, Inc., and Client Services Manager at Perillon Software. Jonna's academic background includes a B.S. in Geosciences from Penn State University and an MBA and Bachelor's degree in Business Administration from Indiana University of Pennsylvania.
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