Rae N.

Employee Remote Services Support - Senior Analyst (production / Technical Support Iv) at BCforward

Rae N. has extensive experience in technical support and production services within the IT sector. Currently serving as a Senior Analyst at BCforward since April 2022, Rae N. manages incident resolution, software deployment, and security measures to enhance end-user productivity. Prior roles include Technical Support Analyst at Data Inc, where Rae N. handled high volumes of technical issues, and Senior Technical Support Analyst for Apple, providing solutions in a fast-paced environment. Earlier entrepreneurial efforts involved founding Wellness On Wheels Massage Jacksonville, focusing on consumer health and establishing local partnerships. Rae N. holds a Bachelor of Science in Computer Systems Networking and Telecommunications from Western Governors University and additional certifications in Information Technology.

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