Bud Systems
Jody Hughes is an experienced Senior QA Engineer at Bud Systems, where roles have included QA Engineer and First Line Support since September 2020. Prior experience includes serving as a Senior Associate at VISTRA from April 2019 to August 2020, providing first and second line support for multinational clients, and a Smart Support Technician at OVO Energy from September 2015 to 2019, focusing on technical support for smart meter installations and maintenance processes. Jody also held roles as a Junior Business Analyst during a secondment and as a Telecommunications Specialist, with a solid foundation in customer service and technical training through positions at Teleperformance UK, where responsibilities encompassed training material development and delivery, agent support, and customer service.
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Bud Systems
Bud Systems is a forerunner in the use of technology to transform apprenticeship and vocational training delivery. In response to changing industry regulations and emerging best practice guidance, the Bud platform is constantly evolving. Bud enables providers to deliver high-quality instruction and learning while also achieving long-term growth.Bud is ISO 27001 certified, and the company's mission is to "embed a security first" culture. Bud also has Cyber Essentials Plus certification, which is only given to those whose security systems have passed vulnerability tests performed by cyber experts.