Evelyn Hernandez Diaz

Director Of Implementation & Support at Budderfly

Evelyn Hernandez Diaz, MBA has a diverse range of work experience. Evelyn currently serves as the Director of Implementation & Support at Budderfly, a position they have held since January 2023. In this role, they are responsible for ensuring the successful deployment of energy efficiency technology for business customers across the US. Evelyn manages internal resources, third-party contractors, and develops policies and procedures to reduce project costs and increase efficiencies.

Prior to their current position, Evelyn held the role of Director of Field Operations at Budderfly from March 2017 to February 2023. During this time, they oversaw the deployment of energy efficiency technology and managed various aspects of the implementation process.

Before joining Budderfly, Evelyn was the Owner Operator and Vice President of Operations at Wireless PCS Metro Stations, Inc. from August 2010 to January 2017. In this role, they sold pre-paid voice and data services as an authorized retailer for T-Mobile's MetroPCS brand. Evelyn managed multiple sales and service centers, focused on effective sales consultation, merchandising, purchasing, inventory management, customer service, and teamwork.

From May 2002 to May 2010, Evelyn served as the Vice President of Operations at Telscape Communications, Inc. Evelyn managed multiple departments, including Sales & Marketing, Customer Operations, and Retail Operations, and was responsible for the organization's annual revenues exceeding $100M. Evelyn led teams of over 350 employees and spearheaded various customer-related initiatives, such as product launches and campaign tracking.

Evelyn began their career at AT&T Mobile Tel as a Senior Manager of Field Operations from January 2001 to August 2002. In this role, they identified efficiency opportunities, developed policies and procedures to reduce servicing costs, and managed a team of installers and dispatch associates.

With their diverse background and extensive experience in operations management, project management, and customer service, Evelyn Hernandez Diaz, MBA brings a wealth of knowledge to their current role and is well-equipped to lead teams and drive success.

Evelyn Hernandez Diaz holds a Bachelor's Degree in Business Administration, Management and Operations from the University of Southern California, which they obtained from 1997 to 1999. Evelyn later pursued their Master of Business Administration (M.B.A.) with a focus in Business Administration and Management, General, from the same institution, completing it from 2007 to 2009.

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Timeline

  • Director Of Implementation & Support

    January, 2023 - present

  • Director Of Field Operations

    March, 2017

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