Kelly Thompson

Kelly Thompson is an accomplished professional with extensive experience in customer service management. Currently serving as the Director of Customer Service at Buddi since April 2024, Kelly previously held various roles at ASOS.com from June 2010 to August 2020, including Assessment & Operations Onboarding Manager, Performance Manager, and Customer Care Team Leader. In these positions, Kelly demonstrated expertise in team recruitment, development, and performance management, overseeing large teams of operational advisors and team leaders while fostering a high-performance culture. Kelly began the career in customer service as a Concession Manager at Warehouse and also worked as a Customer Experience Advisor at Faith Shoe Group Limited. Educational background includes attending Kings Langley School from 2001 to 2006.