Mehedi Hasan

Technical Support Manager at BuddyBoss

Mehedi Hasan is a skilled Technical Support Manager at BuddyBoss since June 2020, with a progressive career that includes roles as Technical Support Lead, WordPress Support Lead, and WordPress Support Engineer. Mehedi manages Tier 3 technical support teams, oversees product updates, and acts as a liaison between support and development teams, while prioritizing Jira issues and generating performance reports. Prior experience includes serving as a WordPress Support Engineer at Themeum, contributing to customer support and product testing, as well as a WordPress Developer at HeavyTask LLC focused on website development and maintenance. Mehedi began a professional journey as a Technical Support Engineer at SmartDataSoft, providing customer support and quality assurance. Mehedi holds a Diploma in Computer Engineering from Barisal Polytechnic Institute, completed in 2014.

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