Donovan Steinberg

Donovan Steinberg is an accomplished customer success leader with extensive experience in driving client engagement and retention across various roles. Currently serving as the VP of Client Success at Buffini & Company since August 2025, Donovan focuses on maximizing customer lifetime value and promoting client advocacy. Prior to this role, Donovan held positions including Director of Implementation at Pushpay and VP of Customer Success at OneDay, successfully enhancing customer experiences and engagement strategies. An earlier tenure at BombBomb includes multiple roles, culminating in the VP of Customer Success, where Donovan advanced customer support initiatives and reduced churn rates. Donovan's foundational career in the food service industry as Kitchen Manager and Kitchen Supervisor has further developed strong leadership and operational management skills. Academic qualifications include a Bachelor of Science in Business Administration from the University of Colorado Colorado Springs and an Associate of Arts in Business Administration from Pikes Peak State College.