Melissa Piercy

Melissa Piercy, AIC, CPCU, CBIA, serves as the Director of Learning and Development at Builders Mutual Insurance Company, where responsibilities include crafting talent programs that enhance skills across all employee levels and collaborating with business areas to align learning strategies with company objectives. Prior experience at State Farm spanned over two decades, encompassing roles such as Program Manager for the Office of Learning in P&C Claims, where project management of training development initiatives was key. Melissa also led teams to establish robust training programs that emphasized leadership development and customer satisfaction. Educational qualifications include a Bachelor of Arts in Psychology and Communications, as well as multiple yoga teacher certifications and professional designations in property and casualty underwriting and claims.