Mary Osbourne

Mary Osbourne is an experienced professional in account management and customer success, currently serving as a Key Account Manager at Buildertrend since December 2019. In this role, Mary focuses on fostering strong client relationships and serves as a customer advocate within the company. Previous positions at Buildertrend include Customer Success Education Coordinator and Training Coordinator, where responsibilities involved designing training programs and ensuring the ongoing development of customer success teams. Prior to Buildertrend, Mary held various roles at Farm Bureau Financial Services from June 2012 to December 2019, including managing a large client base and providing support through sales and policy analysis. Early career experience at Life Time included service and activities coordination. Mary graduated from the University of Nebraska at Omaha with a Bachelor of Science in Business Administration, majoring in Marketing.