Bethany Parsons

Bethany Parsons currently holds the position of Customer Success Manager Team Lead and Director of Customer Success at Buildots since February 2023. Prior to this, Bethany served as Head of Customer Operations at Floom from August 2019 to January 2023, leading a team that transformed the flower industry through technology and achieving significant customer growth and operational improvements. Bethany's experience includes roles at WeWork, where leadership in training programs and community management resulted in notable operational efficiencies and revenue increases. Earlier career ventures involved positions at Wallacespace, Cubitt Town Pharmacy, Crisis, and the NHS, providing a solid foundation in customer service, project management, and communications. Bethany holds a degree in Sport Science and Physiology from the University of Leeds.