Karen Garcia Terrazos is an experienced professional in the field of customer success and human resources, currently serving as Customer Success Lead at Buk since June 2022, after progressing through roles including Customer Success Analyst Senior and Customer Success Analyst. Prior experience includes a position as Analista de Talento y Cultura at Dyfferent from October 2021 to May 2022, and roles in administration and human talent at Valle y Pampa Trading and PROMART. Karen completed a specialized course in Labor Legislation and a diploma in Human Resources while holding a degree in Organizational Psychology from Universidad Peruana de Ciencias Aplicadas. Additionally, English language skills were developed at Instituto Cultural Peruano Norteamericano.