Michelle Hays

Engagement Manager - CEP Customer Success & Tech Services

Michelle Hays currently serves as a Sr. Customer Success Consultant for Bullhorn One, starting in February 2024. Prior to this role, Michelle worked at Tonic HQ from May 2021 to September 2023 as a Training Specialist, where significant achievements included pioneering the company's first on-demand training program tailored for SMB clients in software testing and training. Michelle's earlier experience includes a role as a Corporate Recruiter at Rx Relief from December 2020 to April 2021, where innovative recruitment strategies were implemented during the COVID-19 pandemic. As a Senior Recruiter at PrideStaff from November 2015 to September 2020, Michelle established the Bend, Oregon office and earned 'Office of the Year' awards in 2017 and 2018. Additional experience includes managing customer engagement and marketing at Area360 LLC and customer success and collections at JD Byrider, where strategies improved customer financial literacy and contributed to a 20% increase in company revenue.

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