Ghada Eldesouky

Coach manager & Project lead

Ghada Eldesouky is an experienced professional with over 19 years in customer service and support, demonstrating expertise in account maintenance, problem-solving, and proactive systems implementation. Significant roles include serving as Customer Service Support Teamleader and Support and Major Accounts Care Center Teamleader at TNT from January 2005 to February 2010, where responsibilities included team leadership and customer issue resolution. Most recently, Ghada held various management positions at Bupa Global from December 2019 to August 2023, contributing as Coach Manager and UK Service Manager. Educational qualifications include a Master of Business Administration from Paris ESLSCA Business School and a Bachelor's Degree in Accounting from the Faculty of Commerce and Business Administration.

Location

Cairo, Egypt

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