Kelly Munday

Senior Customer Experience Change Lead at Bupa Global

Kelly Munday is a seasoned professional in customer experience management, currently serving as a Senior Customer Experience Change Lead at Bupa Global since July 2013, where various roles have included Customer Experience Change Lead, Risk and Control Analyst, Knowledge Management Specialist, Complaints Coach, and Customer Service Representative. Prior to this, Kelly held the position of Personal Banker at Barclays from September 2011 to July 2013. Kelly Munday earned a BSc (Hons) in Psychology from the University of Portsmouth between 2008 and 2011.

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Bupa Global

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Welcome to Bupa Global. We’re a leading international private healthcare insurance company. Health is what we do. Our health insurance plans for individuals, families and businesses provide the highest level of cover available from Bupa. Our network of over 1.9m independent providers means you'll enjoy access to the best healthcare anywhere in the world. Many of our healthcare insurance plans also include regular health checks and wellness benefits. Plus, we have no shareholders, so we always reinvest our profits back into the business to improve our services. Visit bupaglobal.com to learn more.


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1,001-5,000

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