Peter Estawrow

Peter Estawrow is an experienced professional in the healthcare and pharmaceutical industries, currently serving as Claims Service Manager at Bupa Global since April 2017. In this role, Peter focuses on enhancing team performance in claims processing and customer service, ensuring key performance indicators such as first contact resolution are met. Previous positions at Bupa include Service Manager and Team Coach, where responsibilities involved coaching teams, managing performance, and resolving customer issues. Prior experience includes roles as a Medical Representative at Servier, Product Specialist at Pharmalys Laboratories, and Pharmacy Manager at Raafat's pharmacies. Peter holds a Bachelor of Science in Pharmacy and Biotechnology from The German University in Cairo.