Serafina Vulcano

Serafina Vulcano is an experienced professional in global key account and agent management, currently serving at Burckhardt Compression since April 2014. In this role, Serafina has excelled in business reinforcement and development with key accounts, significantly reducing escalations to top management and days of sales outstanding. Responsibilities include long-term contract management, fostering customer loyalty through framework agreements, and developing global agreement templates. Previous positions include Head of Sales Italy and Head of Global Customer Care, where leadership encompassed team management, customer relationship building, and securing partnership agreements. Serafina holds a Bachelor degree from Wirtschaftsgymnasium Göppingen.