Xavier Quenaudon

Xavier Quenaudon began their work experience as a Senior Consultant in Customer and Employee Satisfaction Research at CFI Group in 1992. Xavier then moved up to become a Program Director & Partner in the same field, holding this position from 1997 to 2008. During this time, they developed training materials and organized knowledge-sharing sessions. From 2008 to 2009, Quenaudon served as a Partner and Vice President of Client Services, overseeing hiring, promotions, and resource allocation.

In 2010, Quenaudon joined Ipsos as a Senior Vice President, focusing on Customer Satisfaction and Loyalty Research, as well as Customer Experience Management. Xavier co-directed the Ipsos Loyalty Retail team and developed customer feedback solutions for retail organizations. Xavier was also involved in the Global Loyalty and Thought Leadership teams.

Currently, Quenaudon is employed by Burke, Inc. as a Vice President and Senior Account Executive. In this role, they support organizations in developing Customer Experience Programs aligned with their goals. Xavier helps define and execute customer feedback and measurement programs, maximizes program exposure and value within organizations, and demonstrates the return on investment of the CX program.

Xavier Quenaudon's education history starts in 1971 when they attended the French International High School of The Hague in the Netherlands. Xavier completed their secondary education there, although specific details about any degrees or fields of study are not provided.

After graduating from high school, Quenaudon enrolled in Lycée Hoche in Versailles from 1977 to 1980. Xavier obtained a Baccalauréat C and also completed Prépa HEC, although the field of study for these qualifications is not specified.

From 1980 to 1983, Quenaudon attended ESCP Business School where they pursued a Masters degree in Marketing.

Finally, between 1990 and 1992, Quenaudon studied at the University of Michigan - Stephen M. Ross School of Business, completing their MBA. Unfortunately, no specific field of study is mentioned for this degree.