Kaitlyn (Ferguson) Santos has a diverse work experience, beginning in 2010 as a Public Relations Specialist at Planned Television Arts, a division of Ruder Finn. In 2011, they moved on to become a Marketing and Public Relations Specialist at Playback Producers. In 2013, they were hired as a Marketing Manager at Margherita Conad Santa Gonda. In 2015, they began working at Gartner as a Senior Content Manager, and also began working at Yoga Culture as a Yoga Teacher and Marketing and Communications Manager. In 2018, they joined Burt's Bees Baby as a Senior Brand Marketing Manager and Social Media Marketing Manager.
Kaitlyn (Ferguson) Santos has a B.A. in Psychology and Communications from the University of Connecticut. Kaitlyn also holds a RYT-200 certification from the Yoga Alliance, which they obtained in September 2015.
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