Kent Penicook

Assistant Vice President, Customer Engagement Program Manager at Busey

Kent Penicook has a diverse work experience spanning multiple roles and industries. Kent started their career at Amazon as a Human Resources Assistant Intern in 2017. In 2018, they joined Cream & Flutter as a Customer Service Manager, and they excelled in this role for four years. In 2019, they moved to Busey as a Customer Experience Analyst, and in 2020, they transitioned to the role of Officer, Corporate Insights & Information Analyst. Currently, they hold the position of Assistant Vice President, Customer Engagement Program Manager at Busey, which they started in September 2022. Throughout their career, Kent has displayed strong analytical skills and an ability to effectively manage and engage with customers.

Kent Penicook completed their Bachelor's Degree in International Business Management and Marketing at the University of Illinois Urbana-Champaign from 2014 to 2017. Kent then pursued a Master of Business Administration (MBA) with a focus on Data Analytics & Global Strategy at the Gies College of Business - University of Illinois Urbana-Champaign, which they completed from 2021 to 2023.

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Timeline

  • Assistant Vice President, Customer Engagement Program Manager

    September, 2022 - present

  • Officer Corporate Insights Information Analyst

    August, 2020

  • Program Management Office Analyst

    August, 2019

  • Customer Experience Analyst

    May, 2018

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