Kelly Kiwus

Kelly Kiwus has extensive work experience in various roles within the customer engagement, client success, and sales and marketing fields. Kelly most recently held the position of Senior Director of Sales and Marketing at Bushel Boy Farms. Prior to that, they were actively seeking similar leadership roles in customer engagement and client success within consumer packaged goods (CPG) and technology companies.

Kelly'sprevious experience includes serving as the Director of Customer Success at Sentera, where they created and executed the customer success company strategy and led a technical support team performance turnaround. Kelly also developed and launched a Voice of the Customer program, collaborated with product development teams for process and software improvements, and spearheaded billing improvement initiatives.

Before joining Sentera, Kelly held various roles at JB, a family-owned cold supply chain provider. Kelly was the Vice President of Corporate Services, overseeing IT, food safety and quality assurance, security and safety, analytics, and marketing departments. Kelly also served as the Vice President of Customer Experience, leading procurement, sales planning, marketing, analytics, and customer service departments. Additionally, they held the position of Customer Operations Director, managing inventory, receiving, enterprise process flow, special projects, and analytics.

Prior to their tenure at JB, Kelly worked at General Mills, where they held various roles such as Region Sales Manager and National Account Manager. Kelly also led customer service, category management, and trade strategy while integrating sales and customer service at Lloyds into the broader General Mills retail department. Kelly began their career at The Pillsbury Company, where they held several roles in area category management, sales integration, region operations management, retail sales supervision, region sales planning, and retail sales representation.

Overall, Kelly Kiwus possesses a wealth of experience and expertise in sales, marketing, customer success, and client engagement within various industries, making their a valuable asset to any organization.

Kelly Kiwus earned a Bachelor of Science degree in Marketing from The College of New Jersey. The specific years during which they pursued their education are not mentioned.