Gustavo Bedoya De La Espriella is an experienced professional with a strong background in operations and customer success management. Currently serving as an Operation Specialist at Business Atelier since April 2023, responsibilities include supporting the CEO with scheduling, project organization, and follow-up. Previous roles include Customer Success Manager, Shift Manager, and Customer Success Agent at Level Markets Service Export, focusing on departmental performance and client engagement strategies. Additional experience includes Commercial Management Analyst at Bermat S.A, Administrator at De La Espriella Arte y Decoración, and various roles in sales and management support. Gustavo holds a Bachelor's degree in Business Administration with an emphasis on International Business and Strategic Marketing, along with specialized training in project management and finance.