Roman Vidal

Roman Vidal is a seasoned Collaboration Engineer at Business Communications, Inc. since September 2020, bringing extensive experience in telecommunications and network engineering. Prior roles include IS Telecom Network Engineer at Ochsner Health System, where responsibilities involved resolving customer tickets and maintaining documentation for Skype for Business, and Voice Communications Analyst at Baton Rouge General Medical Center, focusing on legacy Nortel CS1000 PBX systems. Roman's career began at Convergys Corporation as a Systems Administrator, providing desktop support and managing AVAYA systems. Educational qualifications include studies at the University of New Orleans and Crescent City Tech.