Brenda J.

Brenda J. currently serves as an Account Manager for Engagement at Business Impact Group since April 2024. Previously, Brenda was an Accounts Receivable Collection Specialist at Bailiwick from December 2023 to May 2024. For over 27 years, Brenda held various roles at Quality Resource Group, culminating in the position of Director of Client Services, where leadership of a 30-member team focused on customer satisfaction was paramount. Brenda's career also includes roles such as Technology Coordinator, Customer Service Specialist, Print Shop Manager, and Receptionist/Customer Service Associate, showcasing a diverse skill set in customer relations, operational management, and team leadership. Educational background includes completion of the Leadership Excellence Program through Dale Carnegie Training and the Traction – Entrepreneurial Operating System Program through the Gino Wickman Program Management.