Liam Trayler

Liam Trayler is currently the Customer Experience Manager at Business of Fashion. Prior to this, they worked as a Customer Experience & Product Support Associate at The Business of Fashion from August 2016 to December 2017. Liam has also worked as a Senior CRM Executive at The Economist from April 2015 to August 2016.

In their role as a Customer Experience Manager, Liam is responsible for overseeing all aspects of customer service and ensuring that Business of Fashion customers have a positive experience. This includes addressing customer complaints, monitoring customer satisfaction levels, and suggesting improvements to existing processes.

Liam is passionate about providing excellent customer service and is always looking for ways to improve the customer experience. Liam is an effective communicator and problem-solver, which makes him an asset to any organization.

Liam Trayler achieved a 2:1 in business and marketing from London Metropolitan University.

Some of their coworkers include Sharon Elizabeth Emecz - Marketing Specialist, Customer Engagement & Retention, Punam Vyas - Social Media Editor, and Amy Warren - Marketing Manager. Their manager is Anna Rawling, Head of Growth Marketing.