Barry Webb

Barry Webb currently serves as the Head of Delivery and Digital Strategy at Business Systems since January 2024. Previously, Barry held the role of Director at Soke Education Trust from June 2020 to June 2025. Extensive experience at BGL Group from January 2002 to January 2024 includes positions such as Technology Strategist and Head of Digital Optimisation for Contact Centres, where Barry was responsible for leveraging emerging AI technologies to enhance customer experiences and improve operational efficiencies. Notable achievements encompass developing comprehensive technology strategies, leading agile delivery teams, optimizing digital operations, and implementing data-driven customer insights across multiple projects and roles in change management and operational support. Barry began the career with early positions in claims management and internal auditing, showcasing a diverse background in operational excellence. Education includes A Levels in Geography and Sociology from Bretton Woods.