Andrew Pappas

Andrew Pappas is a seasoned customer success professional with significant experience in managing client relationships and driving revenue growth. Currently serving as a Customer Success Account Manager at Business Wire since November 2023, Andrew achieved 106.3% total revenue. Prior to this role, Andrew spent eight years at Getty Images, progressing from Customer Service Associate to Senior Customer Success Manager, where key achievements included maintaining high revenue retention rates, being a top cross-seller, and facilitating onboarding for new hires. Andrew’s earlier career includes positions at DRIFIRE as a Field Program Specialist and Marketing Coordinator, as well as an internship at Rivet Radio. Andrew holds a Bachelor of Arts in Communication, Media & Theatre from Northeastern Illinois University.