Mark van der Heijden is a Technisch Consultant for Mitel, My-Connect, and Yealink at BusinessCom BV since September 2019, responsible for providing support and consultancy to business partners for a range of communication products. Previously, Mark served as a Sr. Mitel Engineer at Detron from October 2010 to September 2019. Mark began their career as an Elektricien, with roles at Tedab Telematica, Dalkia, and van den Hoven Electrotechniek between June 2000 and October 2010. Mark holds a VMBO degree in Electrotechniek from SG de Overlaat and a MAVO degree from Doultremont College.