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Rhonda Williams

Senior Client Operations Lead at Businessolver

Rhonda Williams has a diverse work experience spanning several companies and roles. Rhonda currently works at Businessolver as a Senior Client Operations Lead, a position they have held since October 2022. Prior to this role, they were a Client Operations Lead at Businessolver from May 2019 to October 2022.

Before joining Businessolver, Rhonda worked at Mercer as a Health and Welfare Client Services Team Leader from 2017 to 2019, where they provided support to clients, managed accounts, and resolved customer issues.

In 2017, Rhonda briefly held the role of Governance, Risk, and Compliance Manager at Careerbuilder Employment Screening. Prior to that, they were a Human Resources Manager at Careerbuilder Employment Screening from 2014 to 2016.

Rhonda's career started at Hewitt Associates in 2000, where they worked as a Benefit Service Manager for 14 years until 2014.

Overall, Rhonda has extensive experience in client operations, benefits administration, human resources, and governance, risk, and compliance.

Rhonda Williams attended Southern Illinois University, Carbondale from 1993 to 1998. The degree obtained and field of study are not specified. Additionally, Rhonda has obtained certifications in Certified Employee Benefit Specialist (CEBS) and Six Sigma - Green Belt, but the institution and specific dates of obtaining these certifications are unknown.

Links

Timeline

  • Senior Client Operations Lead

    October, 2022 - present

  • Client Operations Lead

    May, 2019