Sandra Velasquez is an experienced professional in customer success and financial services, currently serving as a Customer Success Manager at BusPatrol since November 2021. Prior to this role, Sandra spent five years at Northwest Federal Credit Union as a Card Services Team Lead, where responsibilities included overseeing card operations and customer support. Earlier experience includes a position at Navy Federal Credit Union as a Fraud Service Representative III from October 2014 to October 2016, focusing on fraud prevention and customer service in the banking sector.
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