Keara Berkeley

Keara Berkeley is an experienced professional with a background in education and customer engagement, specializing in English language instruction and support. Keara's teaching roles include positions at Gredos San Diego and the Spanish Ministry of Education, Culture and Sport, where lesson planning and student evaluation were key responsibilities. Transitioning to customer support, Keara worked at Smartick and Microsoft, enhancing user experiences and promoting products in English-speaking markets. Currently serving as Customer Engagement Manager at Busuu, Keara leads an English Language Learning program for Spanish-speaking learners. Furthermore, Keara has held positions such as Summer Programs Coordinator at Aston Herencia and Customer Success Manager at Offsite, demonstrating strong organizational and communication skills. Keara holds a Master of Education in International and Comparative Education from Universidad de Alcalá and a Bachelor's degree in Communication and Media Studies and Political Science from the University of Massachusetts, Amherst.