Richard Moyles

Richard Moyles has a diverse work experience spanning multiple roles and industries. Richard currently serves as the Head of Customer Relations & Experience at Buymie, where they oversee all customer service and experience initiatives, collaborates with department heads, and implements effective methods for gathering customer satisfaction data.

Prior to their role at Buymie, Richard worked at Pigsback.com from 2016 to 2021. Richard served as an Operations Manager, where they planned and controlled projects, collaborated with external entities, and managed quality assurance programs. Additionally, they held the position of Customer Services Manager, streamlining policies, introducing system-wide improvements, and resolving customer issues.

Richard also has experience at Convergys, where they worked as a Technical Support Team Lead from 2014 to 2016. In this role, they supported a team of 100+ agents, monitored and coached sales and support agents, and addressed site-wide problems and resolution.

Furthermore, Richard worked as a Sales Representative at SSE Airtricity in 2012. Their responsibilities included deploying sales and marketing techniques, offering incentives to customers to switch utility service providers, meeting daily sales targets, and tracking and recording evidence of sales activities.

Overall, Richard Moyles has a strong background in customer service, project management, technical support, and sales.

Richard Moyles obtained a Bachelor's degree in Computer Science from Technological University Dublin from 2011 to 2014. In addition to their formal education, they also obtained certifications as a Zendesk Support Administrator Expert I and Zendesk Support Administrator from Zendesk in August 2021 and April 2020 respectively.