Saurabh is the Senior Vice President of platform experience and strategy at Healthgrades. Prior to this, he headed experience strategy and partnerships at Rapid7 where he had firsthand experience of taking a seed stage company to a publicly traded USD 3 billion company. He has more than a decade of experience leading user and customer experience strategies to drive customer success and outcomes. He holds a master’s degree in systems design and management from Massachusetts Institute of Technology (MIT).