BVA BDRC
Rick Garlick is a seasoned consulting professional with extensive experience in research and strategy across various sectors, including hospitality and travel. Currently serving as a Consulting Partner at BVA BDRC and an Adjunct Faculty member at Penn State School of Hospitality Management, Rick also operates Richard Garlick and Associates Consulting and Research Services, focusing on enhancing brand and customer engagement. Previously, Rick held significant roles as Chief Research Advisor at The Incentive Research Foundation, Vice President of Strategy Consulting at Magid, Global Practice Lead at JD Power, and Senior Strategy Consultant at Maritz CX. Rick holds a PhD in Communication/Psychology from Michigan State University and a Master's degree in Psychology from Central Michigan University.
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BVA BDRC
Welcome to BVA BDRC, where our goal is 'better'. Helping people be better at what they do, with better insight, while taking steps to make the world a better place. We are a global insight agency, with extensive expertise in enabling better: - Market and customer strategy - Customer and user experience - Brand and reputation - Advertising and communications - Product and service innovation - Regulation and compliance Our insights help people and organisations make smarter decisions, so that they can transform and grow. We unlock hidden drivers, navigate the irrational, communicate insights with impact and inspire change. All made possible by expertise and capabilities in four core areas. - Sector knowledge - Data science - Behavioural science - Visual design How can we help you ‘be better’? Find out more at www.bva-bdrc.com