JF

Juliane Fritze

Customer Service Department Manager at BVGroup

Juliane Fritze has a solid background in customer service, tourism, and management. With experience in companies like BVGroup, BildBet, DerTouristik, Thomas Cook, Xerox, and Heimerer Schulen, Juliane has held various roles such as Customer Service Department Manager, Customer Service Supervisor, Holiday Representative, Customer Service Specialist, and Customer Service Agent. Juliane's responsibilities included organizing welcome meetings, handling client issues, checking hotel standards, selling excursions, conducting safety checks, and performing office tasks. With education in International Tourism from Heimerer School Leipzig and ongoing studies at the University of Gibraltar, Juliane has a strong foundation in the tourism industry.

Links

Previous companies

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Timeline

  • Customer Service Department Manager

    October, 2023 - present

  • Deputy Customer Service Department Manager

    May, 2023

  • Customer Service Specialist

    February, 2023