Daniel Shetabi

Daniel Shetabi is currently the Customer Operations Manager at By Miles. Prior to this, Daniel worked at Patch Plants as the Customer Service Manager and at BookingTek as the Customer Support Manager. With a background in coaching, mentoring, and analyzing customer service operations, Daniel has built and implemented processes to improve efficiency, increase customer satisfaction, and handle escalations effectively. Daniel has also been responsible for recruitment, training, and performance management across various customer service teams in their career. Daniel holds a Bachelor's Degree in Drama and Dramatics/Theatre Arts from Anglia Ruskin University.