Katie Beresford

Katie Beresford is an experienced professional in customer experience and the beauty industry, currently serving as a Customer Experience Manager at Bydee since January 2024. As a Freelance Makeup Artist and Business Owner at KaatieJanee since 2020, Katie has honed skills in both artistry and entrepreneurship. Previous roles include Customer Experience Manager and Onboarding Coordinator at Gingham and Heels, alongside various positions at Showpo, including Customer Service Specialist and Customer Communications & Operations Coordinator. Katie's foundational experience as a Zone Manager, Assistant Manager, and Color Specialist at MECCA Brands contributed to a diverse skill set. Additional internships at LUXit and Bauer Media Australia in journalism further enriched Katie's professional background, supported by a Bachelor of Communication in Journalism/Public Relations from Western Sydney University.